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Healthcare Services - Memorial Hermann Community Benefits

Gateway to Care

713.783.4616

To find a health home for you or a family member, please call Monday through Friday, 8 a.m. to 5 p.m.

United Way Help Line (Texas) 2-1-1

Need help and don’t know where to call? Dial 2-1-1 to find out about food, shelter, counseling, after-school programs, senior services, disaster relief, and other resources.

Ask Your Nurse

713.633.CALL (2255)

Feeling sick, but not sure if you need to see your doctor or go to the hospital? Call to talk to a nurse for answers to your health questions.

Poison Control Center

1-800-222-1222

If you have a poison emergency, call the poison control center immediately. Experts will help you if someone has inhaled, eaten or touched chemicals or has taken the wrong medicine.

Crisis Hotline

713.Hotline (468-5463)

Feeling stressed, depressed or thinking of suicide and don’t know where to turn? Call the Crisis Hotline 24 hours a day to talk privately about your problems.

Emergency 9-1-1

(Police, Fire, Medical Emergencies)

Call 9-1-1 only for emergencies threatening life or property that need police, fire or ambulance services.

The City of Houston Information 3-1-1

3-1-1 connects you to city services 24 hours a day. Representatives will direct you to the right person, help you with traffic tickets, operating hours or a neighborhood problem.

Neighborhood Health Centers

Neighborhood Health Center

Affordable medical services for you and your family. Services include treatment of routine health problems and preventive care.

Visits are $48. Prescriptions cost $10.

Awards

Memorial Hermann Community Benefit Corporation has been recognized by many different groups and associations for its innovative efforts to address the issue of healthcare access for the underserved and uninsured.

The American Hospital Association (AHA) NOVA Award
Memorial Hermann as one of only five healthcare systems in the country – and the only one in Texas – to receive the AHA’s NOVA Award, for our System’s commitment since 1995 to the Memorial Hermann Health Centers for Schools.

The second-highest hospital award given by the AHA, the NOVA recognizes programs that work collaboratively and
effectively to improve community health status. Through the Health Centers for Schools program, Memorial Hermann partners with three local districts – Houston, Pasadena and
Lamar Consolidated – to provide healthcare to students who might otherwise not receive it, keeping these children in the classroom where they can learn.

In Fiscal Year 2007, benefits of this Memorial Hermann program included:
• A nearly 70 percent decrease in asthma problems, emergency center visits and hospitalizations
• A 75 percent reduction in cholesterol levels among those in the cholesterol management program
• Improved grade-point averages and self-reported wellbeing – along with fewer suspensions, detentions and days absent – for those receiving mental health
counseling